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COVID-19 INFORMATION

SERVICE UPDATES

METRO’s Fall 2021 Schedule goes into effect Sunday, August 22. Click here to view digital schedules.

DASH service will resume on Monday, August 23. The DASH will operate from 7 a.m. to 10:30 p.m. Monday through Friday, with trips leaving the Robert K. Pfaff Transit Center every 10-15 minutes.

The following routes remain suspended until further notice: Route #50 Montrose, Route #51 Stow, Route #53 Portage/Graham, Route #59 Chapel Hill, Grocery Bus, and x60 service to Cleveland.

FREE RIDES TO COVID-19 VACCINATIONS

METRO is providing free transportation to and from COVID-19 vaccination appointments and/or sites on all services, including fixed-route, demand response, and Northcoast Express. Digital or printed proof of a same-day, scheduled COVID-19 vaccine appointment or pop-up event flier is required to receive free fares.

This service is made possible through a partnership with the Ohio Department of Transportation's Rides for Community Immunity program.

FACE COVERINGS

Per the Transportation Security Administration (TSA), face coverings are required on all METRO buses/vehicles and inside METRO buildings and facilities, such as the Robert K. Pfaff Transit Center. This mandate is effective until January 18, 2022. You must wear a face covering to enter a METRO building or board METRO buses/vehicles!

Face coverings are not required in open-air conveyances or while in outdoor areas at transportation hubs, per the TSA and Centers for Disease Control (CDC). (“Outdoors” refers to any open-air area.)

While passengers are no longer required to wear face coverings outdoors on conveyances or outdoors at transportation hubs, CDC continues to recommend people who are not fully vaccinated wear face coverings in these areas to protect themselves and others.

Learn more: https://bit.ly/385ld4W.

RKP TRANSIT CENTER HOURS

The Robert K. Pfaff (RKP) Transit Center is open 5:30 a.m. to 9 p.m. Monday through Saturday, and 9:30 a.m. to 5 p.m. Sunday. Customer Care window hours are 6 a.m. to 8 p.m. Monday through Friday, and 9 a.m. to 5 p.m. Saturday and Sunday.

SAFETY INITIATIVES REGARDING COVID-19

Safety is METRO's number one priority. As such, METRO is working diligently to ensure the safety and well-being of its passengers and team members in light of COVID-19 (coronavirus).

METRO is working closely with numerous organizations to ensure we are taking the proper steps to prevent the spread of germs.

We have switched to stronger cleaning solvents. Our Vehicle Detailers are stationed at the Transit Center to clean and disinfect bus interiors throughout the day, focusing on stanchions, handrails, and fareboxes. In addition to the daily cleaning of our fleet, Vehicle Services is also performing extra scrubs on buses.

METRO encourages the public to follow the CDC guidelines for illness prevention, including washing hands often and avoiding touching your face. For more information on coronavirus, visit the CDC website.

If you have questions or concerns, please email info@akronmetro.org.

LOST AND FOUND

METRO has temporarily suspended lost and found collections until further notice. METRO will attempt to secure wallets, purses, and cell phones. METRO is not responsible for lost, stolen, or misplaced items.

LOBBY CLOSURE

The Kenmore Blvd. lobby is closed until further notice. Questions? Call Customer Care at 330.762.0341. As always, schedule information and updates are available here or on METRO's Facebook page.