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WHY DRIVE A BUS?

Empowered to serve the Summit County community with professionalism, compassion, understanding, and a willingness to help. Click here for the full job description.

MAKE A DIFFERENCE

Every day, METRO operators provide essential trips for those accessing health care, school/higher education, grocery stores, and more. Passengers also utilize METRO’s services for leisure trips, like getting their hair cut or visiting loved ones. METRO’s transit-loyal riders depend on METRO to keep them and the community moving, even during the toughest of times. You can be that person to make a difference in a passenger’s life.

COMMERCIAL DRIVER LICENSE (CDL)

A CDL is not required to apply for the position; however, you must pass the written portion of the CDL exam and have your CDL Class B permit with the passenger endorsement, general knowledge, and air brakes prior to starting training. METRO will provide the training necessary to take the driving portion of the CDL exam during the eight week training period.

WAGES AND TRAINING

METRO’s training wage is $17.59 per hour. Once the training period is complete, the wage increases to a top rate of $31.98 or more per hour within a four-year period as outlined in the step progression pay program. METRO bus operators are the highest paid bus operators in the region, and among the highest compensated in the state of Ohio.

In addition to competitive wages, METRO operators are eligible for safe driving bonuses and monetary gifts. These incentives range from $375 for every six months of safe driving (zero preventable accidents) to $2,500+ for 30 years of safe driving. At METRO, your earning potential continues to grow with each year of safe service.

BENEFITS

METRO rewards its team members with competitive compensation, generous benefits, and participation in the Ohio Public Employees Retirement System (OPERS). METRO's competitive benefits package delivers quality and value while satisfying the diverse needs of its workforce. Click here to learn more.

A DAY IN THE LIFE OF A METRO BUS OPERATOR

Bus operators are the faces of METRO. As such, operators must be safety-oriented and provide a high level of customer service to all passengers. Day-to-day operations include, but are not limited to:

  • Operating METRO vehicles, as assigned, to pick-up and discharge passengers using fixed-route or demand response services (such as SCAT). The SCAT program requires operators to provide exceptional safety and courteous transportation for older adults and persons with disabilities.
  • Assisting passengers with mobility devices in boarding and exiting the bus via the lift or ramp, and securing the mobility device using the onboard securement system.
  • Collecting applicable fare from passengers.
  • Responding to passenger inquiries and providing schedule information.
  • Conducting pre-trip inspections of the coach and maintaining related logs for safety. If a maintenance issue arises, the operator is responsible for reporting the issue to Dispatch in a timely manner.
  • Reporting accidents or incidents to Dispatch and following established procedures in emergency situations.