METRO Regional Transit Authority is seeking a reliable and responsible person for the position of Customer Service Specialist. The Customer Service Specialist is responsible for relaying SCAT, ADA Complementary Paratransit, and METRO information, registering new applicants, and scheduling transportation to older adults and individuals with disabilities in a pleasant and tactful way via telephone or other forms of communication.
The Customer Service Specialist is responsible for correctly scheduling passenger trips throughout Summit County, and assigning same in chronological order through data entry or operating a computer terminal.
The ideal candidate will have map reading skills and general knowledge of Summit County streets. Minimum requirements include a high school diploma or GED equivalent, plus basic skills in typing and correspondence.
For consideration, submit an updated resume by March 21, 2011 to:
METRO Regional Transit Authority
ATTN: Human Resources
416 Kenmore Boulevard
Akron, OH 44301-1099
Fax to (330) 762-0854
email to firstname.lastname@example.org